Cloud Governance & CCoE for ISO 27001 Certification of a SaaS Platform
Sector: SaaS / Technology (ISV) | Scale: Multi-tenant platform | Cloud: Azure
The Operational Challenge
Enable the ISO 27001 certification of a SaaS platform whose cloud environment lacked a governance framework, consistent security controls, and auditable evidence — aligning environment, operational processes, and technical controls with an international information security standard.
Architectural Solution (Ficentia Approach)
Governance Framework: Design and implementation of Azure Landing Zones with policy-as-code governance, centralized logging and monitoring, establishing a Cloud Center of Excellence (CCoE).
Security Controls: Implementation of identity and privileged access management (IAM/PAM), vulnerability management, data protection, and disaster recovery (DR), aligned with ISO 27001 Annex A controls.
Audit Enablement: Construction of a continuous evidence pipeline that allowed security, audit, and engineering teams to sustain successful compliance audits.
Business Impact
Achievement and ongoing maintenance of the ISO 27001 certification, with an auditable security posture ready for scrutiny by CISOs, Procurement, and external auditors.
Key Technology Stack
- Azure Landing Zones — policy-as-code
- Azure Entra ID (IAM/PAM)
- Azure Monitor / Microsoft Defender for Cloud
- Infrastructure as Code (Terraform)
- ISO 27001 control framework (Annex A)